12h ago

Care Navigator

Remote

$69.3k-$88k / year

full-timemid Remotehealthcare

💼 About This Role

You'll provide in-the-moment clinical support and crisis assessment on a phone queue, connecting members to appropriate mental health resources. You'll use motivational interviewing and solution-focused approaches to help individuals access therapy, coaching, or medication. This role offers a chance to make an impact at a high-growth company serving Fortune 500 clients.

🎯 What You'll Do

  • Provide clinical support and psychoeducation on a phone queue.
  • Assess risks and provide crisis support and safety planning.
  • Coordinate connection to appropriate care and services.
  • Document interactions and communicate via email.

📋 Requirements

  • LCSW, LMFT, LPC, or licensed psychologist.
  • 2+ years of direct clinical care experience.
  • Expertise in crisis assessment and safety planning.
  • Knowledge of CBT, motivational interviewing, and solution-focused interventions.

✨ Nice to Have

  • Experience with substance use or family/relationship concerns.
  • Tech-savvy with multiple computer platforms.

🎁 Benefits & Perks

  • 💰 Competitive pay with stock options
  • 🏥 Health benefits (medical, dental, vision)
  • 🏖️ Paid time off and holidays
  • 📈 Stock options
  • 🏠 Remote work flexibility

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

  1. 1Recruiter Screen· 30 min
  2. 2Hiring Manager Interview· 45 min
  3. 3Panel Interview· 60 min
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