🛠 Tech Stack

💼 About This Role

You'll combine customer success and sales engineering to help energy traders maximize Jua's AI weather platform. You'll own the full post-sale relationship, driving renewals and account growth while ensuring technology directly improves trading performance.

🎯 What You'll Do

• Build trust-based relationships with key customers post-sale.
• Lead onboarding and technical integrations with APIs and data pipelines.
• Manage renewals, upsells, and cross-sells with the sales team.
• Track account health and usage, proactively resolving issues.

📋 Requirements

• 3–5 years of account management or customer success in a startup environment.
• Strong proficiency in Python for data analysis, APIs, and troubleshooting.
• Familiarity with energy trading markets and weather data influence.
• Proven success managing renewals or upsells in a technical context.

✨ Nice to Have

• Experience with weather data interpretation.
• Pre-sales or sales engineering background.
• Knowledge of API integrations.

🎁 Benefits & Perks

• 🌍 Global impact working on physical AI.
• 👥 Performance culture with high autonomy.
• 📈 Career growth in a fast-paced startup.
• 🏢 Hybrid work in Zürich office.