1d ago
Bilingual Patient Onboarding Associate
Remote
$35.4k-$35.4k / year
part-timejunior Remotehealthcare
🛠 Tech Stack
💼 About This Role
You'll manage patient registration, scheduling, and support for a tech-enabled physical therapy platform, coordinating calls and records for new and existing patients. Your work directly removes barriers to care and improves the patient experience. This part-time remote role offers consistent fixed schedules in a mission-driven healthcare company.
🎯 What You'll Do
- Manage patient registration, scheduling, and rescheduling processes
- Obtain and communicate patient information (ID, history, insurance, etc.)
- Answer incoming calls and coordinate healthcare provider calls
- Make outbound calls and emails to patient leads
📋 Requirements
- 1 year of office admin experience
- Bilingual fluency in English and Spanish
- High school diploma or equivalent
- Reliable high-speed internet with backup option
✨ Nice to Have
- Call center or high call volume experience preferred
- Proficient with Google Suite
🎁 Benefits & Perks
- 📅 Consistent fixed part-time schedule
- 🤝 Collaborative and supportive work environment
- 📈 Realistic growth opportunities
🚩 Heads Up
- Hiring only in select U.S. states (restrictive)
- Backup internet required but not provided
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