1d ago

Bilingual Patient Onboarding Associate

Remote

$35.4k-$35.4k / year

part-timejunior Remotehealthcare

🛠 Tech Stack

💼 About This Role

You'll manage patient registration, scheduling, and support for a tech-enabled physical therapy platform, coordinating calls and records for new and existing patients. Your work directly removes barriers to care and improves the patient experience. This part-time remote role offers consistent fixed schedules in a mission-driven healthcare company.

🎯 What You'll Do

  • Manage patient registration, scheduling, and rescheduling processes
  • Obtain and communicate patient information (ID, history, insurance, etc.)
  • Answer incoming calls and coordinate healthcare provider calls
  • Make outbound calls and emails to patient leads

📋 Requirements

  • 1 year of office admin experience
  • Bilingual fluency in English and Spanish
  • High school diploma or equivalent
  • Reliable high-speed internet with backup option

✨ Nice to Have

  • Call center or high call volume experience preferred
  • Proficient with Google Suite

🎁 Benefits & Perks

  • 📅 Consistent fixed part-time schedule
  • 🤝 Collaborative and supportive work environment
  • 📈 Realistic growth opportunities

🚩 Heads Up

  • Hiring only in select U.S. states (restrictive)
  • Backup internet required but not provided
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