🛠 Tech Stack

💼 About This Role

You'll lead a customer service team at a leading industrial distribution company. You'll drive customer satisfaction and improve team performance through effective mentoring and process improvements. This role offers direct involvement with key accounts and travel to SLC and Boise.

🎯 What You'll Do

• Supervise daily customer service operations and team performance.
• Develop and implement customer service policies and standards.
• Conduct performance appraisals and foster employee growth.
• Handle direct customer service for key accounts and backup duties.

📋 Requirements

• 5 years of supervisory or management experience in customer service.
• Experience with performance management including reviews and improvement plans.
• Proficiency with Microsoft Office suite, especially Excel and Word.
• Strong leadership and coaching skills to motivate teams.

✨ Nice to Have

• Familiarity with fluid power, motion control, or automation products.
• Associate's or bachelor's degree in a related field.

🎁 Benefits & Perks

• 🏖️ Paid Time Off
• 🏥 Health Insurance
• 💰 401(k) Matching
• 📚 Tuition Reimbursement
• 🚗 Travel Opportunities