7h ago

Customer Success Associate

UK

$1.8k-$2.5k / year

full-time Remotemedia

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll work as a key operational partner within the Customer Success function, supporting client campaigns and daily communications. Your core impact will be maintaining client satisfaction and identifying growth opportunities. You'll be part of a long-term embedded team in a fast-paced, execution-focused environment.

๐ŸŽฏ What You'll Do

  • Manage daily communication with a portfolio of clients.
  • Support execution of influencer marketing campaigns.
  • Assist in identifying upsell and expansion opportunities.
  • Coordinate cross-functionally with internal teams.
  • Maintain accurate documentation across CRM systems.

๐Ÿ“‹ Requirements

  • Client-facing experience in Customer Success or Account Management.
  • Strong understanding of marketing environments.
  • Excellent written and verbal communication in English.
  • Demonstrated ownership mindset with proactive problem-solving.

โœจ Nice to Have

  • Familiarity with AI tools like ChatGPT or Claude.
  • Analytical mindset for tracking campaign performance.

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Fully remote position with international team.
  • ๐Ÿ’ฐ Competitive monthly compensation of $1,800-$2,500.
  • ๐Ÿ“ˆ Long-term embedded role in high-performing team.
  • ๐ŸŒ Exposure to influencer marketing ecosystem.
  • ๐Ÿค– AI-powered workflows and modern tools.

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks

  1. 1Recruiter Callยท 30 min
  2. 2Practical Assessmentยท 60 min
  3. 3Paid Trial Periodยท 1 week
0 0 0