🛠 Tech Stack

💼 About This Role

You'll drive post-purchase strategy for Whatnot's Australian marketplace, partnering with Product and Engineering. Your core impact will be translating operational data into scalable initiatives. This first-in-market role offers the chance to shape an entirely new industry.

🎯 What You'll Do

• Set and drive strategy for post-purchase operations across the marketplace.
• Translate operational data into priorities and roadmaps.
• Partner with global teams to implement user experience improvements.
• Lead cross-functional initiatives from problem definition to execution.
• Design scalable processes and operating models for growth.

📋 Requirements

• 8-10 years in strategy and operations roles.
• Proven experience developing scalable operations in fast-paced environments.
• Strong analytical judgment to synthesize quantitative and qualitative insights.
• Demonstrated success leading cross-functional initiatives from concept to execution.

✨ Nice to Have

• Proficiency in SQL and analytics platforms like Looker, Sigma, or Hex.
• Experience with the Australian market nuances.
• Background in consulting, finance, or GM roles.

🎁 Benefits & Perks

• 🏖️ Flexible Time Off and company-wide holidays including spring and winter break.
• 🏥 Health Insurance options including Medical, Dental, Vision.
• 🏡 Work From Home Support including home office setup allowance.
• 👶 Parental Leave - 16 weeks paid + one month gradual return.
• 💰 Retirement with employer match (401k in US, Pension internationally).

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Cross-functional Panel· 60 min