🛠 Tech Stack

💼 About This Role

You'll lead change management strategy and governance frameworks for a remote-first managed services company, ensuring complex technology and infrastructure changes are introduced in a structured, controlled way. Your work will directly impact service stability, compliance, and customer satisfaction.

🎯 What You'll Do

• Lead change management strategy aligned with organizational goals.
• Oversee end-to-end change processes including planning, scheduling, and implementation.
• Facilitate Change Advisory Board (CAB) activities and governance.
• Manage change calendars and service performance KPIs.
• Conduct post-change reviews and communicate improvements to senior leadership.

📋 Requirements

• Bachelor's degree in IT, Business, or equivalent experience.
• Strong knowledge of change management principles and ITIL service management.
• Experience working across cross-functional teams in complex IT or infrastructure environments.
• Proven ability to manage multiple priorities in fast-paced, high-pressure settings.

✨ Nice to Have

• Experience with CAB processes, release coordination, or IT service governance.
• Certifications in ITIL or change management frameworks.

🎁 Benefits & Perks

• 💰 Competitive salary $110k-$145k
• 🏥 Comprehensive medical, dental, vision
• 🏖️ Generous PTO including holidays and volunteer time off
• 📈 401(k) with employer matching
• 💻 Remote and flexible work environment

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 1 hour
3. 3Interview with Hiring Manager· 1 hour
4. 4Offer· 30 min

🚩 Heads Up

• No explicit years of experience requirement mentioned.