🛠 Tech Stack

💼 About This Role

You'll process medical record requests in a high-volume production environment for a healthcare data collaboration platform. Your core impact is ensuring timely, accurate, and compliant release of information while safeguarding patient privacy. This entry-level role includes comprehensive training and company-provided equipment.

🎯 What You'll Do

• Receive and process requests for patient health information per policies.
• Maintain confidentiality and security of privileged information.
• Manage patient health records and ensure HIPAA compliance.
• Create digital images of paperwork for electronic medical records.
• Answer inbound/outbound calls and assist with patient walk-ins.

📋 Requirements

• High School Diploma or GED.
• Basic computer proficiency.
• Professional verbal and written communication in English.
• Ability to work with minimum supervision and manage multiple tasks.

✨ Nice to Have

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.

🎁 Benefits & Perks

• 🏖️ PTO
• 🏥 Health, Vision, and Dental Insurance
• 💰 401k Savings Plan
• 🎓 Tuition Assistance
• 💻 Company equipment provided

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Interview with hiring manager· 45 min
3. 3Offer· 1-2 days