💼 About This Role

You'll join Banco Plata as a Customer Service Agent, attending calls and chats to provide the best solutions for clients. You'll be part of a financial revolution that impacts millions of Mexicans, with no experience required and fully paid training. Enjoy growth opportunities in just 3 months.

🎯 What You'll Do

• Answer client calls and chats professionally
• Listen and understand needs to provide best solutions
• Log information in internal tools
• Report opportunities for process improvement

📋 Requirements

• Completed high school diploma (indispensable)
• Clear and empathetic communication skills
• Positive attitude and willingness to learn
• Availability to rotate shifts (morning and evening)

🎁 Benefits & Perks

• 💰 Base salary $10,000 MXN monthly
• 🎁 Welcome bonus $4,000 MXN guaranteed
• 📈 Productivity bonus up to $3,500 MXN
• ⏰ Punctuality and attendance bonus $2,000 MXN
• 🏥 Medical and life insurance, Flex Day

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Phone Screen· 30 min
2. 2In-person Interview· 1 hour
3. 3Offer· 1 day