🛠 Tech Stack

💼 About This Role

You'll own the performance and reliability of robotic assembly systems deployed at a major customer site. You'll use live data and diagnostic tools to resolve issues and drive continuous improvement. This role serves as the primary technical interface between the customer and remote experts.

🎯 What You'll Do

• Manage multiple robotic assembly systems for a major tech customer.
• Interact with customer and manufacturing partner on system performance.
• Troubleshoot hardware and software anomalies using live data.
• Maintain status reports and educate customers on device operation.

📋 Requirements

• 5+ years in a customer-facing technical role.
• Experience in an automation and robotics environment.
• Associate's Degree (Mechanical or Electrical) or equivalent.
• Automation, robotics, and PLC experience.

✨ Nice to Have

• FANUC IR and DCS knowledge.
• Beckhoff PLC experience.
• Experience with Vision systems (MATROX or COGNEX).

🎁 Benefits & Perks

• 🔧 Hands-on work with advanced robotics and automation.
• 🌍 Travel up to 25% across EMEA.
• 🚀 Career growth in a fast-paced innovative company.
• 🏢 Onsite role in Cork, Ireland.
• 📚 Training opportunities on cutting-edge technology.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Phone Screen· 30 min
2. 2Technical Interview· 60 min
3. 3On-site Interview· 120 min

🚩 Heads Up

• Requires 5+ years experience and associate degree, yet travel up to 25% and 2nd shift work may be demanding.
• Long list of 'nice to have' items (9+) that could be unrealistic.
• Role title says 'Site Service Engineer' but responsibilities include automation engineering.