5h ago

Customer Service Delivery Advocate

Mississauga, Ontario, Canada

$49.9k-$49.9k / year

full-timejuniore-commerce

💼 About This Role

You'll be the face of Clutch, delivering a unique car-buying experience to customers during vehicle pickups and sales. Your impact ensures every customer feels valued, while you inspect vehicles for quality and handle paperwork. This role combines customer service and transportation in a fast-growing online car retailer.

🎯 What You'll Do

  • Deliver exceptional customer service during vehicle appointments
  • Inspect vehicles for cosmetic and mechanical quality
  • Complete customer paperwork and update tracking system
  • Assist team members with various tasks as needed

📋 Requirements

  • High school diploma or equivalent
  • 2+ years of customer-facing experience
  • Valid G Drivers License in Ontario
  • 3 years of clean driver's abstract with no major infractions

✨ Nice to Have

  • 1+ years experience in the automotive industry
  • Valid OMVIC License (company helps obtain)
  • Experience with warranty products

🎁 Benefits & Perks

  • 🏖️ Autonomy & Ownership - opportunity to shape processes and influence the company
  • 💰 Top-market compensation - $24 per hour
  • 🏥 Comprehensive health benefits - healthcare, dental, vision, prescriptions, life insurance, dependent coverage from day 1
  • 📈 Growth - be part of a rapidly scaling company backed by top investors

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

  1. 1Recruiter Phone Screen· 30 min
  2. 2Hiring Manager Interview· 45 min
  3. 3Offer· 1 day

[email protected]

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