💼 About This Role

You'll provide first-level support for high-income clients via chat, email, phone, and WhatsApp at C6 Bank, a leading Brazilian digital bank. Your work will directly impact client satisfaction and process improvements. This role is part of a diversity initiative for people with disabilities.

🎯 What You'll Do

• Handle first-level inquiries from high-income clients
• Offer products based on client profile and needs
• Escalate complex issues to second-level support
• Classify and treat operational errors affecting clients

📋 Requirements

• Bachelor's degree in progress or completed in Administration, Accounting, Law, or related
• Experience in customer service
• Interest in commercial activities
• Availability for 24x7 6h20 shifts with alternate days off

✨ Nice to Have

• CPA-10 certification
• Experience with high-income clientele
• Knowledge of banking products

🎁 Benefits & Perks

• 💵 Vale-Refeição and Vale-Alimentação
• 🏥 Health and dental insurance
• 👶 Auxílio-Creche
• 💳 C6 Carbon card
• 🚗 Parking and bike rack

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 15 min