💼 About This Role

You'll act as a trusted advisor to hotel customers, helping them maximize booking performance and revenue. You'll analyze market trends and provide actionable recommendations to drive adoption of SiteMinder's platform. This role offers a chance to directly impact customer success and revenue growth in a dynamic hospitality tech environment.

🎯 What You'll Do

• Be a trusted advisor to hotel customers on booking performance and revenue.
• Analyze market trends, booking patterns, and competitive positioning.
• Guide customers on distribution strategy, rate management, and inventory optimization.
• Meet KPIs related to gross booking value growth and product adoption.

📋 Requirements

• Customer-facing experience in hotel industry, OTA, or SaaS.
• Analytical thinking to interpret performance data and market insights.
• Understanding of hospitality distribution channels like OTAs, GDS, direct booking.
• Excellent communication skills in English (or European language).

✨ Nice to Have

• Experience in revenue management fundamentals.
• Familiarity with SiteMinder or similar platform.
• Multilingual abilities.

🎁 Benefits & Perks

• 🧠 Mental health and well-being initiatives
• 👨‍👩‍👧‍👧 Generous parental leave including secondary leave
• 🏢 Hybrid work model (3 days in-office)
• 🎉 Sponsored social clubs, team events, and celebrations
• 📚 Training for personal growth

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Application Review· 1 week
2. 2Recruiter Screen· 30 min
3. 3Hiring Manager Interview· 45 min