💼 About This Role

You'll manage key client relationships at a global financial platform, driving retention and growth. You'll deliver on KPIs through strategic business planning and consultative selling. This role stands out for its collaboration across multiple internal teams to resolve operational issues.

🎯 What You'll Do

• Deliver annual retention and growth objectives for managed accounts
• Develop and nurture relationships with C-Suite and senior management clients
• Create strategic business plans to drive upsell and cross-sell opportunities
• Conduct business reviews to track KPIs and prioritize plans
• Negotiate contract extensions and pricing with internal stakeholders

📋 Requirements

• 5+ years of client-facing experience in high-growth tech, payments, fintech, or financial institution
• Ability to work with cross-functional teams including sales, finance, legal, and product
• Proven track record of achieving commercial targets
• Data-driven and analytical mindset with business planning skills

✨ Nice to Have

• Experience in payments or fintech industry
• Expert communication and relationship-building skills
• Creative problem-solving with strategic planning ability

🎁 Benefits & Perks

• 🌍 Global impact working with clients in over 190 countries
• 🤝 Collaborative culture with diverse teams
• 📈 Professional development through continuous improvement
• 🏢 London office with hybrid flexibility

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min
4. 4Offer· 30 min