1d ago

Customer Success Manager

Germany

$90k-$130k / yearest.

full-timesenior Remotemanufacturing

💼 About This Role

You'll own a portfolio of enterprise customers, driving adoption and measurable business outcomes for an AI-native sourcing platform. You'll act as a strategic partner to procurement leaders, helping them modernize sourcing operations. This role offers high impact in a fast-growing startup serving Fortune 500 manufacturers.

🎯 What You'll Do

  • Manage end-to-end customer outcomes for enterprise portfolio
  • Lead relationships with customer owners and functional leads
  • Translate platform usage into quantifiable cost savings and risk reduction
  • Build scalable processes and customer-facing materials

📋 Requirements

  • 5–10 years total professional experience
  • 3–5+ years managing enterprise SaaS accounts including renewals
  • English native or professional fluency
  • Experience in Chemicals, Manufacturing, or Supply Chain sectors

✨ Nice to Have

  • German business fluency for DACH region stakeholders
  • Experience with transformation and value-creation initiatives
  • Living in the DACH region

🎁 Benefits & Perks

  • 🏖️ Remote work within Europe
  • 📈 Ownership in shaping CS organization
  • 🌍 Impact on global physical supply chain
  • 🚀 Growth with top-tier team from tech and industrial backgrounds
0 0 0