Description

You will lead a team ensuring Samsara's Enterprise customers adopt solutions and derive value throughout their lifecycle. You'll define strategies, coach team members, and drive customer outcomes while championing Samsara's cultural principles.

Requirements

• 8+ years senior CS, account management, or strategic consulting role
• 3+ years people management or leadership experience
• Strong leadership presence across all communication channels
• Data-driven, bias for action, thrive in fast-paced environment
• Experience in structured value delivery to achieve business outcomes

Responsibilities

• Ensure ongoing success and value realization for Enterprise Customers
• Define and execute long-term strategies for the Enterprise CS team
• Create goals, action plans, playbooks, and key metrics for account success
• Deliver results across team KPIs and org level OKRs
• Hire, develop, and lead an inclusive, engaged, high performing team