16h ago
Senior Customer Success Engineer
Remote US
$170k-$192k / year
full-timelead Remotecybersecurity
๐ Tech Stack
๐ผ About This Role
You'll join a growing team as a technical advisor for the Axonius platform, ensuring customers maximize value through deployment and adoption. You'll reduce customer risk by bridging business needs with product capabilities. This role stands out with stock options and remote flexibility.
๐ฏ What You'll Do
- Execute technical deployments and custom platform configurations.
- Triage escalated support tickets and coordinate with product team.
- Design and document platform best practices for standardization.
- Conduct technical training sessions for customer proficiency.
๐ Requirements
- 10 years in customer-facing software role.
- 3 years specifically in software implementation.
- Proficiency in Python, Bash, Batch, or PowerShell.
- Experience programmatically interfacing with APIs.
โจ Nice to Have
- Technical proficiency in internet protocols (HTTP/HTTPS, SMTP, SSH, etc.).
- Hands-on experience with data structures like JSON, CSV, SQL/NoSQL.
- Applied knowledge of networking, firewalls, and endpoint security.
๐ Benefits & Perks
- ๐ฐ Competitive salary with stock options.
- ๐๏ธ Flexible remote work (remote US).
- ๐ Growth opportunities.
- โค๏ธ Community-building events.
- ๐ Recognition as fastest-growing cybersecurity startup.
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Technical Interviewยท 60 min
- 3On-site Interviewยท 120 min
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