1d ago

Customer Experience & Vehicle Intake Coordinator

New Westminster, British Columbia, Canada

$49.9k+ / yearest.

full-timejuniorretail

💼 About This Role

You'll be the face of Clutch, delivering an exceptional customer experience from vehicle intake to delivery. You'll inspect vehicles and complete paperwork with a sharp eye for detail. This role offers autonomy and the chance to shape the customer experience at a rapidly growing online car retailer.

🎯 What You'll Do

  • Deliver personalized customer experiences at vehicle pickup/sale.
  • Inspect vehicles for quality and identify potential issues.
  • Complete customer paperwork and update tracking system.
  • Assist team members with various tasks as needed.

📋 Requirements

  • High school diploma or equivalent.
  • 2+ years of customer-facing experience.
  • Class 5 License valid in British Columbia.
  • Clean criminal background check.

✨ Nice to Have

  • Passion for cars and automotive industry.
  • Experience with warranty products.
  • 1+ years retail industry experience.

🎁 Benefits & Perks

  • 🏥 Above market health & dental benefits from day 1.
  • 💰 Wage of $24/hour.
  • 📈 Autonomy and ownership to shape processes.
  • 🎯 Opportunity to influence a growing company.

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

  1. 1Initial Screening· 30 min
  2. 2Interview with Hiring Manager· 45 min
  3. 3Background Check & Offer· 1 week

[email protected]

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