1d ago
Customer Experience & Vehicle Intake Coordinator
New Westminster, British Columbia, Canada
✨ $49.9k+ / yearest.
full-timejuniorretail
💼 About This Role
You'll be the face of Clutch, delivering an exceptional customer experience from vehicle intake to delivery. You'll inspect vehicles and complete paperwork with a sharp eye for detail. This role offers autonomy and the chance to shape the customer experience at a rapidly growing online car retailer.
🎯 What You'll Do
- Deliver personalized customer experiences at vehicle pickup/sale.
- Inspect vehicles for quality and identify potential issues.
- Complete customer paperwork and update tracking system.
- Assist team members with various tasks as needed.
📋 Requirements
- High school diploma or equivalent.
- 2+ years of customer-facing experience.
- Class 5 License valid in British Columbia.
- Clean criminal background check.
✨ Nice to Have
- Passion for cars and automotive industry.
- Experience with warranty products.
- 1+ years retail industry experience.
🎁 Benefits & Perks
- 🏥 Above market health & dental benefits from day 1.
- 💰 Wage of $24/hour.
- 📈 Autonomy and ownership to shape processes.
- 🎯 Opportunity to influence a growing company.
📨 Hiring Process
Estimated timeline: 1-2 weeks · AI estimate
- 1Initial Screening· 30 min
- 2Interview with Hiring Manager· 45 min
- 3Background Check & Offer· 1 week
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