💼 About This Role

You'll be the go-to contact for B2B customers in the Brazilian market, leveraging customer feedback to enhance our B2B SaaS platform for renewable energy. You'll drive customer success and identify upselling opportunities while collaborating closely with our development team. This role offers the chance to be part of a fast-growing VC-backed startup making a real impact on renewable technology.

🎯 What You'll Do

• Serve as primary contact for B2B customers in Brazil
• Collect and relay customer feedback to development team
• Identify upselling opportunities and potential partnerships
• Plan and implement projects driving company growth

📋 Requirements

• B2B customer service or success experience
• Technical background (e.g., industrial engineering)
• 3-5 years in a customer-facing role
• Portuguese and English fluency

✨ Nice to Have

• Startup ecosystem experience
• Degree in economics, engineering, or related field

🎁 Benefits & Perks

• 🏋️ Gym membership
• ☕ Coffee
• 🎉 Regular team events
• 💻 MacBook
• 💰 Competitive pay