1d ago

Head of Systems Operations

San Francisco

$226k-$285k / year

full-timeleadai-ml

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead the SysOps team at OpenAI, owning critical internal platforms like identity systems, endpoint management, and SaaS administration. Your core impact will be driving automation and AI-enabled workflows to reduce friction and scale operations across the company. This role stands out for its blend of technical breadth, people leadership, and high-impact operational improvement.

๐ŸŽฏ What You'll Do

  • Lead and develop a high-performing System Operations team.
  • Set priorities across a broad portfolio of operational and technical work.
  • Drive automation, self-service, and AI-enabled workflows.
  • Oversee operation of identity systems, endpoint management, and enterprise applications.

๐Ÿ“‹ Requirements

  • Experience leading systems engineering or IT operations at scale.
  • People leadership skills with a track record of building effective teams.
  • Technical depth in identity platforms, endpoint management, or SaaS administration.
  • Experience building durable processes that balance speed and control.

โœจ Nice to Have

  • Familiarity with modern AI tools and their application to operations.
  • Strong judgment and clear communications in fast-moving environments.
  • Hands-on, ownership-oriented mindset.

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Competitive salary with equity offers
  • ๐Ÿ–๏ธ Flexible time off
  • ๐Ÿฅ Health, dental, and vision insurance
  • ๐Ÿ“ˆ 401(k) plan
  • ๐ŸŽ“ Learning and development stipend

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 60 min
  3. 3Technical Interviewยท 60 min
  4. 4Leadership Interviewยท 45 min
  5. 5Offerยท N/A
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