🛠 Tech Stack

💼 About This Role

You'll serve as the first point of contact for prospective patients through SMS and phone communication, guiding them toward the next step in their care journey. Your core impact is building trust via empathetic conversations and scheduling consultations for a fast-paced telehealth environment. This full-time, remote, on-call role requires consistent availability during US East Coast hours.

🎯 What You'll Do

• Respond promptly and professionally to inbound SMS and phone inquiries.
• Engage prospective patients in empathetic conversations to understand their needs.
• Schedule consultations using Calendly and internal scheduling systems.
• Document interactions accurately in CRM and EMR platforms.

📋 Requirements

• 2+ years of experience in patient intake or client-facing roles.
• Exceptional written communication skills for SMS-based conversations.
• Prior remote work experience with US or UK-based companies.
• Proficiency with spreadsheets (Excel/Google Sheets) and remote collaboration tools.

✨ Nice to Have

• Experience in healthcare, telehealth, or wellness environments.
• Familiarity with CRM or EMR platforms like Go High Level or DrChrono.
• Experience handling SMS-based sales or intake conversations.

🎁 Benefits & Perks

• 🌍 Remote work - Work from anywhere with consistent internet.
• 📅 Flexible schedule - On-call during US East Coast hours.
• 🚀 Growth opportunities - Connect with vetted employers and real career growth.

📨 Hiring Process

Estimated timeline: 1-2 weeks

1. 1Application Form· 15 min
2. 2Video Recording· 10 min
3. 3Interview· 30 min

🚩 Heads Up

• Full-time job with monthly compensation $400-$650 (below minimum wage in many regions).
• On-call requirement but pay seems flat monthly, not hourly.