20h ago

Technical Field Specialist

Palo Alto

โœจ $60k-$85k / yearest.

full-timemidsoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll serve as the in-field coordinator for data collection programs at a top tier technology company, guiding field operators and ensuring smooth operations. You'll collect data hands-on and troubleshoot technical issues with devices and backend systems. This role offers an exciting opportunity to support leading-edge work in a dynamic environment.

๐ŸŽฏ What You'll Do

  • Collaborate on intake, documentation, and scheduling of pilot requests
  • Configure and troubleshoot devices for data collection
  • Lead in-field data collection and provide status updates
  • Document pilot results and report issues to client teams

๐Ÿ“‹ Requirements

  • BA/BS degree or 2-3 years of relevant testing or support experience
  • 1+ year of QA testing or technical support with mobile applications
  • Familiarity with mobile and web technologies and tools like Google Sheets and Excel
  • Valid driver's license and ability to travel to various field locations

โœจ Nice to Have

  • Knowledge of SQL and JavaScript
  • Experience with device configuration and troubleshooting

๐ŸŽ Benefits & Perks

  • ๐Ÿš— Travel reimbursement for field locations
  • ๐Ÿ“ฑ Access to latest devices for testing
  • ๐Ÿข Onsite work in Palo Alto
  • ๐Ÿ“š Learning opportunities with top tech company

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Phone Screenยท 30 min
  2. 2Technical Interviewยท 60 min
  3. 3Hiring Manager Interviewยท 45 min
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