1d ago

Software Support Engineer

Phoenix, AZ

โœจ $85k-$115k / yearest.

full-timemid

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll join ASM's software team to investigate and resolve software issues in semiconductor processing equipment. Your work will directly impact customer operations by troubleshooting embedded control systems and coordinating with field support. This role offers exposure to cutting-edge semiconductor technology and global travel.

๐ŸŽฏ What You'll Do

  • Investigate and reproduce software issues from customers
  • Triage mechanical, electrical, and software bugs
  • Manage escalation calls with field support engineers
  • Create bug reports for developers and work with QA

๐Ÿ“‹ Requirements

  • BS+ 4 years experience or MS+ in Computer Science or related field
  • Ability to read code and diagnose issues
  • Software development or test (QA) experience
  • Ability to travel 10-25% domestic and international

โœจ Nice to Have

  • Expertise in C/C++, C#, Python, Gitlab/Github
  • Experience with semiconductor equipment
  • Experience with machine control or real-time software

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Development programs supporting growth
  • ๐ŸŒ Global travel opportunities

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Technical Interviewยท 60 min
  3. 3Hiring Manager Interviewยท 45 min
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