16h ago
Station Agent / Guest Experience Agent
Munich, Germany
$31k-$42k / year
full-time
๐ผ About This Role
You'll be the face of our FINN Station in Munich, ensuring seamless vehicle handovers and returns for customers. You'll work closely with operations and CX teams to drive continuous improvement in the guest experience. This role offers the chance to grow with a fast-moving mobility startup.
๐ฏ What You'll Do
- Greet customers and manage vehicle handovers and returns
- Coordinate deliveries and daily vehicle disposition
- Resolve on-site issues quickly and pragmatically
- Contribute to process improvements based on daily observations
๐ Requirements
- Experience in hospitality (hotel, restaurant, airline, rental car, retail)
- Driver's license class B
- German C2 fluency
- English B2 level
โจ Nice to Have
- Proactive problem-solving mindset
- Structured and reliable work style
๐ Benefits & Perks
- ๐ฐ Attractive compensation including MacBook and fitness subsidies
- ๐ Annual training budget of โฌ1,500
- ๐ Bike leasing and FINN auto subsidy
- ๐ข Growth potential in a fast-scaling startup
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Recruiter callยท 30 min
- 2On-site interview with teamยท 60 min
- 3Offerยท 1 day
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