20h ago

Customer Service Delivery Advocate

Greensboro, NC

$35.4k-$39.5k / year

full-timejuniorretail

๐Ÿ’ผ About This Role

You'll deliver vehicles to customers' doors using custom car haulers and provide a best-in-class customer experience. Your core impact is reintroducing happiness into the car-buying process for Carvana, the fastest-growing used automotive retailer. This role offers performance-based pay increases every 90 days and 100% company-paid healthcare.

๐ŸŽฏ What You'll Do

  • Deliver vehicles to customers using custom car haulers
  • Load and unload vehicles onto the hauler
  • Complete customer paperwork and update tracking system
  • Inspect car-hauler regularly for safety

๐Ÿ“‹ Requirements

  • 2 years of customer-facing experience
  • Ability to obtain a Notary within 90 days
  • Physically lift items up to 50 lbs
  • Clean driving record per CMV policy

โœจ Nice to Have

  • Experience with vehicle delivery
  • Familiarity with DMV title/registration systems

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Performance-based pay increases every 90 days
  • ๐Ÿฅ 100% company-paid healthcare premiums
  • ๐Ÿ–๏ธ 13 days paid time off first year, increasing to 20
  • ๐Ÿ“š Tuition reimbursement or student loan repayment
  • ๐Ÿ“ˆ Carvana shares granted annually

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Manager Interviewยท 45 min
  3. 3Offerยท 15 min

๐Ÿšฉ Heads Up

  • Requires availability 7 days a week with rotating days off
  • Physical demands include lifting 50 lbs and standing 8+ hours
  • Multiple licenses/certifications required within first 90 days
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