20h ago
Customer Service Delivery Advocate
Greensboro, NC
$35.4k-$39.5k / year
full-timejuniorretail
๐ผ About This Role
You'll deliver vehicles to customers' doors using custom car haulers and provide a best-in-class customer experience. Your core impact is reintroducing happiness into the car-buying process for Carvana, the fastest-growing used automotive retailer. This role offers performance-based pay increases every 90 days and 100% company-paid healthcare.
๐ฏ What You'll Do
- Deliver vehicles to customers using custom car haulers
- Load and unload vehicles onto the hauler
- Complete customer paperwork and update tracking system
- Inspect car-hauler regularly for safety
๐ Requirements
- 2 years of customer-facing experience
- Ability to obtain a Notary within 90 days
- Physically lift items up to 50 lbs
- Clean driving record per CMV policy
โจ Nice to Have
- Experience with vehicle delivery
- Familiarity with DMV title/registration systems
๐ Benefits & Perks
- ๐ฐ Performance-based pay increases every 90 days
- ๐ฅ 100% company-paid healthcare premiums
- ๐๏ธ 13 days paid time off first year, increasing to 20
- ๐ Tuition reimbursement or student loan repayment
- ๐ Carvana shares granted annually
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Manager Interviewยท 45 min
- 3Offerยท 15 min
๐ฉ Heads Up
- Requires availability 7 days a week with rotating days off
- Physical demands include lifting 50 lbs and standing 8+ hours
- Multiple licenses/certifications required within first 90 days
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