20h ago

Team Lead, Market Operations

Sarasota, FL

โœจ $75k-$95k / yearest.

full-time

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll run a local Carvana hub, overseeing market operations and team development. You'll drive production and improve customer experience in a fast-paced environment.

๐ŸŽฏ What You'll Do

  • Develop and coach a team of Customer Advocates
  • Monitor reports and present to upper management
  • Jump in to wash cars or deliver vehicles as needed
  • Address complex customer-facing issues
  • Drive production in a fast-paced service environment

๐Ÿ“‹ Requirements

  • 5+ years work experience in customer-facing team environment
  • 3+ years of management experience
  • Proven history of developing and coaching employees
  • Prior experience with strategic planning and process improvement

โœจ Nice to Have

  • Bachelor's Degree
  • Experience with Salesforce or Tableau
  • Analytical mind
  • Experience handling logistics

๐ŸŽ Benefits & Perks

  • ๐Ÿฅ Medical, Dental, and Vision
  • ๐Ÿ’ฐ 401K with company match
  • ๐ŸŽ“ Student loan payments
  • ๐Ÿš— Discounts on vehicles
  • ๐Ÿพ Pet benefits

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Hiring Manager Interviewยท 60 min
  3. 3On-site Interviewยท 90 min
0 0 0