💼 About This Role

You'll drive expansion revenue by identifying upsell and cross-sell opportunities within an existing SMB customer base, using proactive outreach and value-focused demos to align Nextiva's AI-powered platform with customer challenges. This onsite role in Guadalajara requires ownership of the full sales cycle and consistent performance against expansion targets.

🎯 What You'll Do

• Identify and close upsell and cross-sell opportunities within existing SMB accounts
• Conduct proactive outreach via calls, email, and SMS to uncover new opportunities
• Deliver value-focused demos that solve specific business problems
• Manage pipeline, forecasting, and follow-up using Salesforce

📋 Requirements

• 2+ years experience in sales or account management in a fast-paced environment
• Proven ability to meet or exceed revenue or activity-based performance goals
• Strong communication skills with advanced English fluency (spoken and written)
• Comfortable with outbound engagement and proactive customer communication

✨ Nice to Have

• Bachelor's degree in business or related field
• Experience selling SaaS, UCaaS, or CCaaS technologies
• Familiarity with Salesforce or similar CRM platforms

🎁 Benefits & Perks

• 💰 Uncapped commission
• 📈 Career growth in an AI-focused company
• 🎓 Continuous learning and product training

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Final Interview· 60 min