19h ago
Technical Support Manager
Berlin
โจ $80k-$110k / yearest.
full-timemid Hybridhealthcare
๐ Tech Stack
๐ผ About This Role
You'll lead technical implementations and escalations for healthcare AI platform used by thousands of nurses. You'll drive adoption and long-term success by troubleshooting complex system issues and optimizing integrations. This role combines meaningful social impact with fast-growing startup energy.
๐ฏ What You'll Do
- Lead technical implementations and escalations across environments
- Troubleshoot multi-layered system, network, and browser issues
- Drive infrastructure scaling initiatives and performance optimization
- Ensure thorough documentation and post-incident reviews
๐ Requirements
- Expert in Windows/Linux admin, networking, and integrations
- Hands-on with Docker, virtualization, web servers, and load balancing
- Sharp troubleshooter across infrastructure and APIs
- Fluent in German (C2) and good English skills
โจ Nice to Have
- Experience with MDM solutions
- Mentoring or knowledge-sharing experience
- Background in healthcare tech
๐ Benefits & Perks
- ๐๏ธ 30 vacation days plus birthday off
- ๐ Germany Transport Ticket
- ๐๏ธ Urban Sports Club membership
- ๐ Access to learning platforms like Blinkist and Audible
- ๐ Stock options
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter callยท 30 min
- 2Technical interviewยท 60 min
- 3Team meetingยท 45 min
0 0 0