10h ago

Senior Operations Manager, Fulfillment

Batesville, IN

$100k-$120k / year

full-timeseniore-commerce

🛠 Tech Stack

💼 About This Role

You'll lead end-to-end operations in Thrive Market's e-commerce fulfillment center, ensuring safe, efficient, and scalable execution. You'll own performance outcomes across safety, quality, cost, delivery, and employee engagement while building leadership bench strength. This role offers the chance to drive continuous improvement in a mission-driven, high-growth environment.

🎯 What You'll Do

  • Own daily operational performance across inbound, outbound, and inventory control departments
  • Lead, coach, and develop a team of Operations Managers and Area Managers
  • Champion a safety-first culture and ensure OSHA compliance
  • Drive Lean and Six Sigma continuous improvement initiatives

📋 Requirements

  • 7+ years of progressive leadership experience in e-commerce, fulfillment, or distribution
  • 3+ years leading managers of managers in a high-volume environment
  • Proven experience driving safety, productivity, and quality improvements
  • Bachelor's degree in Operations Management, Supply Chain, Business, Engineering, or related field

✨ Nice to Have

  • Lean, Six Sigma, or continuous improvement certification
  • Experience launching new processes, departments, or buildings
  • Familiarity with WMS (ideally Highjump)

🎁 Benefits & Perks

  • 🏥 Comprehensive health benefits (medical, dental, vision, life, disability)
  • 💰 Competitive pay + equity and 401k match
  • 📈 Opportunities for advancement with training programs
  • 🧘 Mental health support including life coaching and therapy sessions
  • 🛒 Free Thrive Market membership and discount on private-label products
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