about 3 hours ago

Manager, Professional Services Deployment

Remote - USA

$124,700-$179,300 / year

full-timemanager RemoteCybersecurity

Description

You will lead a team of consultants, oversee technical deployments for clients, and drive operational excellence through process improvement and team development.

Requirements

  • Minimum of 3+ years of experience leading a team or managing direct reports.
  • Ability to inspire, mentor, and guide a team.
  • Proficiency in performance management.
  • Clear, transparent, and consistent communication skills.
  • Exceptional skills in communication, emotional intelligence, and client relationship management.
  • Managing conflicts constructively.
  • Experience managing complex client-facing projects.
  • Strong understanding of professional services delivery and customer lifecycle.
  • Experience in working across teams or departments.
  • Analytical and creative thinking to identify challenges and implement effective solutions.
  • Ability to adapt to changing priorities and handle ambiguity.

Responsibilities

  • Lead a team of consultants, providing guidance, mentorship, and support.
  • Provide coaching and career guidance to team members.
  • Set clear objectives, provide constructive feedback, and foster a culture of accountability.
  • Ensure project deliverables meet quality standards and deadlines.
  • Coordinate resources to balance team capacity and project needs.
  • Facilitate communication within the team and across the organization.
  • Collaborate with other teams and stakeholders for alignment and successful outcomes.
  • Continuously seek opportunities to optimize workflows and improve team efficiency.
  • Implement plans and processes that drive operational success.
  • Align recruitment efforts with long-term organizational goals.
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