💼 About This Role

You'll lead cafe operations and create a welcoming environment as a Shift Lead at Blank Street. Your core impact is ensuring smooth shifts, training team members, and delivering excellent customer connections. This hands-on role is perfect for someone passionate about cafe culture and team motivation.

🎯 What You'll Do

• Craft coffee products and serve customers with energy and warmth
• Support GM in training new employees on recipes and procedures
• Open and close the location safely and ensure cleaning duties
• Handle minor customer issues positively and solution-focused

📋 Requirements

• 2+ years in customer service leadership
• 18+ years of age
• Ability to lift 25+ lbs and stand for long periods
• Availability for 30-40 hours/week including weekends

🎁 Benefits & Perks

• 💰 $21.00/hour plus tips
• 🎓 Barista accreditation and training program
• 🏖️ Tenure based paid time off
• 🚇 Commuter benefits
• ☕ Complimentary coffee and treats on shift

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Application review· 1 week
2. 2Phone screen· 15-30 min
3. 3In-person interview· 1 hour