2d ago

Utility Research Operations Manager

Charlotte

โœจ $90k-$120k / yearest.

full-timemid Hybridsoftware

๐Ÿ’ผ About This Role

You'll design and scale operational systems for a venture-backed SaaS construction tech company. You'll build SOPs, improve workflows, and ensure consistent execution across a growing team. This role offers ownership of operational frameworks and direct impact on company growth.

๐ŸŽฏ What You'll Do

  • Build and document SOPs for utility research and outreach
  • Oversee daily execution and troubleshoot complex requests
  • Partner with team leads to manage workload and priorities
  • Evolve task assignment and tracking systems for scale

๐Ÿ“‹ Requirements

  • 2-5 years of experience in utility engineering, civil engineering, or GIS
  • Familiarity with utility systems (water, sewer, electric, etc.)
  • Strong operational mindset and ability to create clear documentation
  • Experience with data-driven decision making

โœจ Nice to Have

  • Experience with GIS tools (ArcGIS, QGIS)
  • Exposure to SQL, data workflows, or Retool
  • Startup or high-growth environment experience

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Competitive salary
  • ๐Ÿ–๏ธ Unlimited PTO
  • ๐Ÿฅ Company-sponsored health insurance
  • ๐Ÿ’ผ FSA
  • ๐Ÿ“ˆ Professional development opportunities

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter screenยท 30 min
  2. 2Technical interviewยท 60 min
  3. 3On-site interviewยท 60 min
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