2d ago
Utility Research Operations Manager
Charlotte
โจ $90k-$120k / yearest.
full-timemid Hybridsoftware
๐ผ About This Role
You'll design and scale operational systems for a venture-backed SaaS construction tech company. You'll build SOPs, improve workflows, and ensure consistent execution across a growing team. This role offers ownership of operational frameworks and direct impact on company growth.
๐ฏ What You'll Do
- Build and document SOPs for utility research and outreach
- Oversee daily execution and troubleshoot complex requests
- Partner with team leads to manage workload and priorities
- Evolve task assignment and tracking systems for scale
๐ Requirements
- 2-5 years of experience in utility engineering, civil engineering, or GIS
- Familiarity with utility systems (water, sewer, electric, etc.)
- Strong operational mindset and ability to create clear documentation
- Experience with data-driven decision making
โจ Nice to Have
- Experience with GIS tools (ArcGIS, QGIS)
- Exposure to SQL, data workflows, or Retool
- Startup or high-growth environment experience
๐ Benefits & Perks
- ๐ฐ Competitive salary
- ๐๏ธ Unlimited PTO
- ๐ฅ Company-sponsored health insurance
- ๐ผ FSA
- ๐ Professional development opportunities
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter screenยท 30 min
- 2Technical interviewยท 60 min
- 3On-site interviewยท 60 min
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