1d ago

Patient Care Coordinator

Plano, Texas, United States

$52k-$64.5k / year

full-timemidhealthcare

💼 About This Role

You'll serve as the welcoming face of a busy endodontic practice, managing front desk operations and ensuring an exceptional patient experience. You'll bridge customer service excellence with clerical efficiency to keep the office running smoothly.

🎯 What You'll Do

  • Welcome patients and visitors to the dental office
  • Answer and redirect incoming calls
  • Maintain accurate patient records and files
  • Check, sort, and forward emails

📋 Requirements

  • 3 years of proven experience as a front desk representative or relevant role
  • Familiarity with insurance verification, billing, and AR
  • Strong communication and people skills
  • High school diploma or equivalent

✨ Nice to Have

  • Experience in a dental or medical office setting
  • Problem-solving skills
  • Customer service orientation

🎁 Benefits & Perks

  • 🏥 BCBS Medical and dental insurance
  • 👁️ VSP Vision Coverage
  • 📈 401(k) plan with match options
  • 💰 HSA/FSA Account Access
  • 🏖️ Paid Time Off

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

  1. 1Application Review· 3-5 business days
  2. 2Phone Screen· 15-30 min
  3. 3In-Person Interview· 1 hour
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