1d ago
Customer Education Consultant
Texas
$84k-$103k / year
full-timesenior Remotesoftware
๐ Tech Stack
๐ผ About This Role
You'll lead customized training plans and deliver engaging virtual instructor-led sessions for clients. Your work will empower customers to unlock product potential through strategic learning experiences.
๐ฏ What You'll Do
- Lead development of customized training plans for individual accounts.
- Facilitate engaging virtual instructor-led and onsite training sessions.
- Conduct discovery sessions to understand customer goals and challenges.
- Design and execute Train-the-Trainer programs for customer teams.
๐ Requirements
- 5+ years of experience in instructional design in a SaaS environment.
- Proven facilitation skills in virtual and classroom settings.
- Strong understanding of adult learning principles and instructional design models.
- Proficiency with eLearning and content authoring tools (e.g., Articulate 360, Captivate).
โจ Nice to Have
- Experience with Train-the-Trainer programs.
- Project management experience in instructional design.
๐ Benefits & Perks
- ๐ฐ Competitive salary range of $84,000 - $103,000 USD.
- ๐ฅ Comprehensive health, optical, dental, and pharmacy plans.
- ๐๏ธ Paid time off and sick leave.
- ๐ 401k contribution plan.
- ๐ฑ Opportunities for professional growth.
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Technical/Teaching Demoยท 60 min
๐ฉ Heads Up
- 40% travel requirement may be excessive for a remote role.
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