1d ago

Customer Education Consultant

Texas

$84k-$103k / year

full-timesenior Remotesoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead customized training plans and deliver engaging virtual instructor-led sessions for clients. Your work will empower customers to unlock product potential through strategic learning experiences.

๐ŸŽฏ What You'll Do

  • Lead development of customized training plans for individual accounts.
  • Facilitate engaging virtual instructor-led and onsite training sessions.
  • Conduct discovery sessions to understand customer goals and challenges.
  • Design and execute Train-the-Trainer programs for customer teams.

๐Ÿ“‹ Requirements

  • 5+ years of experience in instructional design in a SaaS environment.
  • Proven facilitation skills in virtual and classroom settings.
  • Strong understanding of adult learning principles and instructional design models.
  • Proficiency with eLearning and content authoring tools (e.g., Articulate 360, Captivate).

โœจ Nice to Have

  • Experience with Train-the-Trainer programs.
  • Project management experience in instructional design.

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Competitive salary range of $84,000 - $103,000 USD.
  • ๐Ÿฅ Comprehensive health, optical, dental, and pharmacy plans.
  • ๐Ÿ–๏ธ Paid time off and sick leave.
  • ๐Ÿ“ˆ 401k contribution plan.
  • ๐ŸŒฑ Opportunities for professional growth.

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Technical/Teaching Demoยท 60 min

๐Ÿšฉ Heads Up

  • 40% travel requirement may be excessive for a remote role.
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