1d ago

Customer Service Delivery Advocate

Akron, NY

$41.6k-$45.8k / year

full-timejuniorretail

๐Ÿ’ผ About This Role

You'll deliver vehicles directly to customers, handling paperwork and inspections. You'll be the face of Carvana, transforming the car-buying experience with enthusiastic service. This role offers rapid pay growth and full benefits from day one.

๐ŸŽฏ What You'll Do

  • Deliver vehicles to customers' doors using custom car haulers
  • Load and unload vehicles onto the hauler
  • Complete customer paperwork and update tracking system
  • Inspect the car-hauler for safety and maintenance

๐Ÿ“‹ Requirements

  • At least 2 years of customer-facing experience
  • Ability to pass a driving record check per CMV policy
  • Obtain a Notary within first 90 days (company-sponsored)
  • Ability to lift/push/pull items up to 50 lbs

โœจ Nice to Have

  • Previous experience in vehicle delivery or logistics
  • Familiarity with vehicle inspection processes
  • Bilingual skills are a plus

๐ŸŽ Benefits & Perks

  • ๐Ÿฅ 100% Company Paid Healthcare premiums plus Dental & Vision
  • ๐Ÿ’ฐ Performance-Based Compensation with raises every 90 days
  • ๐Ÿ–๏ธ 13 days PTO first year, increasing to 20 days
  • ๐ŸŽ“ Tuition Reimbursement or Student Loan Repayment
  • ๐Ÿ“ˆ Carvana Shares annual equity grant

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Recruiter Screenยท 15-30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Offerยท 1-2 days

๐Ÿšฉ Heads Up

  • Requires 7-day availability with rotating days off
  • Physical demands: 8+ hours of walking/standing and lifting 50 lbs
  • Multiple license requirements depending on state (Chauffeur, Salesperson, etc.)
0 0 0