1d ago
Customer Service Delivery Advocate
Akron, NY
$41.6k-$45.8k / year
full-timejuniorretail
๐ผ About This Role
You'll deliver vehicles directly to customers, handling paperwork and inspections. You'll be the face of Carvana, transforming the car-buying experience with enthusiastic service. This role offers rapid pay growth and full benefits from day one.
๐ฏ What You'll Do
- Deliver vehicles to customers' doors using custom car haulers
- Load and unload vehicles onto the hauler
- Complete customer paperwork and update tracking system
- Inspect the car-hauler for safety and maintenance
๐ Requirements
- At least 2 years of customer-facing experience
- Ability to pass a driving record check per CMV policy
- Obtain a Notary within first 90 days (company-sponsored)
- Ability to lift/push/pull items up to 50 lbs
โจ Nice to Have
- Previous experience in vehicle delivery or logistics
- Familiarity with vehicle inspection processes
- Bilingual skills are a plus
๐ Benefits & Perks
- ๐ฅ 100% Company Paid Healthcare premiums plus Dental & Vision
- ๐ฐ Performance-Based Compensation with raises every 90 days
- ๐๏ธ 13 days PTO first year, increasing to 20 days
- ๐ Tuition Reimbursement or Student Loan Repayment
- ๐ Carvana Shares annual equity grant
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Recruiter Screenยท 15-30 min
- 2Hiring Manager Interviewยท 45 min
- 3Offerยท 1-2 days
๐ฉ Heads Up
- Requires 7-day availability with rotating days off
- Physical demands: 8+ hours of walking/standing and lifting 50 lbs
- Multiple license requirements depending on state (Chauffeur, Salesperson, etc.)
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