2h ago
Lead Piercer
Oakbrook, Chicago
part-timeseniorjewelry/retail
Description
You will oversee the Mejuri piercing studio, ensuring exceptional customer experiences from check-in to aftercare. You'll manage operations, uphold safety standards, and build a loyal clientele while working with cutting-edge equipment and fine jewelry.
Requirements
- Expertise in piercing techniques, safety, and hygiene standards
- Knowledge of initial piercings, allowable alloys, and aftercare protocols
- Calm and professional demeanor in providing piercing services
- Ability to verify identification, maintain legal compliance, and handle biohazard waste
- Familiarity with Mejuri jewelry assortment including labret sizing, materials, gemstones, and metals
Responsibilities
- Oversee piercing customer journey including greeting, check-in, styling, transaction, and aftercare education
- Manage piercing studio operations, inventory, scheduling, and health/safety compliance
- Build strong local clientele and promote brand awareness
- Lead by example on sales floor, training team on customer experience expectations
- Communicate piercing product insights and opportunities to Store Manager
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