2h ago

Lead Piercer

Oakbrook, Chicago
part-timeseniorjewelry/retail

Description

You will oversee the Mejuri piercing studio, ensuring exceptional customer experiences from check-in to aftercare. You'll manage operations, uphold safety standards, and build a loyal clientele while working with cutting-edge equipment and fine jewelry.

Requirements

  • Expertise in piercing techniques, safety, and hygiene standards
  • Knowledge of initial piercings, allowable alloys, and aftercare protocols
  • Calm and professional demeanor in providing piercing services
  • Ability to verify identification, maintain legal compliance, and handle biohazard waste
  • Familiarity with Mejuri jewelry assortment including labret sizing, materials, gemstones, and metals

Responsibilities

  • Oversee piercing customer journey including greeting, check-in, styling, transaction, and aftercare education
  • Manage piercing studio operations, inventory, scheduling, and health/safety compliance
  • Build strong local clientele and promote brand awareness
  • Lead by example on sales floor, training team on customer experience expectations
  • Communicate piercing product insights and opportunities to Store Manager
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