🛠 Tech Stack

💼 About This Role

You'll coordinate field employees and schedule technicians to customer job sites at Overhead Door Company of Greenville™. Your core impact is ensuring customer satisfaction through efficient dispatching and service ticket management. This role offers growth in a family-owned company with over 90 years of industry leadership.

🎯 What You'll Do

• Schedule technicians to customer job sites
• Collect and submit job details for processing
• Manage department reports to meet customer expectations
• Create and maintain service tickets to ensure service dates

📋 Requirements

• Experience using Microsoft Office Suite
• Experience in a dispatch or high volume administration field is a plus
• Must have excellent communication skills and focused on customer service
• Must have good time management skills and ability to multitask

✨ Nice to Have

• Experience in dispatching or scheduling
• Familiarity with service ticketing systems

🎁 Benefits & Perks

• 🏥 Comprehensive medical, dental, and vision coverage
• 🏖️ Generous PTO plus paid holidays and floating holidays
• 💰 401(k) with employer match
• 🛡️ Company-paid life and disability insurance
• 🏷️ Employee discounts for you and immediate family

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 1 day