🛠 Tech Stack

💼 About This Role

You'll lead the development of customized training plans and facilitate engaging virtual and onsite training sessions for diverse clients. Your work will directly empower customers to unlock the full potential of our SaaS products through instructional design expertise and customer-centric learning experiences.

🎯 What You'll Do

• Lead development of customized training plans for individual accounts.
• Facilitate engaging virtual instructor-led and onsite training sessions.
• Conduct discovery sessions to understand customer goals and challenges.
• Design and execute Train-the-Trainer programs for customer teams.

📋 Requirements

• 5+ years experience in instructional design in a SaaS environment.
• Proven facilitation skills in virtual and classroom settings.
• Strong understanding of adult learning principles and instructional design models.
• Proficiency with eLearning and content authoring tools (e.g., Articulate 360, Captivate).

✨ Nice to Have

• Experience with learning management systems.
• Certification in instructional design or related field.
• Background in customer success or account management.

🎁 Benefits & Perks

• 💵 Competitive salary range of $84,000 - $103,000 USD.
• 🏥 Comprehensive health including optical, dental, and pharmacy plans.
• 🏖️ Paid time off and sick leave.
• 📈 401k contribution plan.
• 📚 Professional development and continuous learning opportunities.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 45 min
3. 3Hiring Manager Interview· 45 min