💼 About This Role

You'll lead end-to-end implementations for a SaaS platform in financial crime and compliance, ensuring successful customer onboarding. You'll coordinate between customers and internal teams to translate requirements into configured solutions, managing multiple projects in a remote, contract role.

🎯 What You'll Do

• Lead end-to-end implementations for new customers.
• Translate customer needs into configuration plans and workflows.
• Coordinate across customer success, technical, and product teams.
• Track project progress, risks, and blockers proactively.

📋 Requirements

• Experience implementing B2B SaaS or enterprise software.
• Project management skills with ability to manage ambiguous projects.
• Cross-functional collaboration with technical teams.
• Communication skills to simplify technical concepts.

🎁 Benefits & Perks

• 💰 Competitive hourly compensation for contract role.
• 🏠 Fully remote with flexible hours.
• 🚀 High-impact role shaping onboarding experiences.
• 🌐 Exposure to enterprise SaaS implementations.
• 🤝 Inclusive remote-first culture.

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Technical Interview· 60 min
3. 3Offer· 1 week