💼 About This Role

You'll manage a portfolio of enterprise clients, ensuring strong adoption and retention of advanced digital solutions. You'll act as a trusted advisor to drive long-term business success through data-driven strategies and stakeholder engagement.

🎯 What You'll Do

• Manage enterprise client portfolio from onboarding to renewal
• Build executive-level relationships and drive value realization
• Identify upsell and cross-sell opportunities with sales teams
• Monitor account health and proactively address risks

📋 Requirements

• 5+ years in enterprise customer success or account management
• Proven ability to manage large complex accounts
• Experience engaging C-level stakeholders
• Fluency in French and English

✨ Nice to Have

• Additional European languages
• Familiarity with digital analytics and AI tools
• Experience collaborating with sales teams

🎁 Benefits & Perks

• 💵 Competitive compensation with performance incentives
• 🏠 Flexible remote/hybrid work arrangements
• ⏰ Generous PTO and work-life balance
• 📈 Stock options to share in company success
• 🌍 Global meetups and team events

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Final Round· 60 min