🛠 Tech Stack

💼 About This Role

You'll champion the BRUNT Workwear customer by developing a formal Voice of Customer program. You'll lead customer insights processes to integrate into product innovation and go-to-market strategies. This role empowers a consumer-obsessed culture at a mission-driven brand.

🎯 What You'll Do

• Design and conduct surveys, focus groups, and other research methods
• Analyze consumer data to drive actionable recommendations
• Manage Voice of Customer programs and customer journey mapping
• Collaborate with cross-functional teams on product and strategy

📋 Requirements

• 3–6 years of experience in consumer insights or analytics
• Proficiency with Microsoft Excel and Google Suite
• Experience with consumer survey tools like Qualtrics/Quantilope
• Experience in consumer data analysis or market research

✨ Nice to Have

• Experience with SQL and data visualization tools
• Exposure to Python/R

🎁 Benefits & Perks

• 🏥 Comprehensive medical, dental, and vision insurance
• 💰 401(k) plan with Company Match
• 🏖️ 15 days PTO plus 11 paid holidays
• 📈 Performance-based bonus eligibility and Equity
• 💵 Salary range $110,000-$130,000 USD

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 60 min
3. 3Cross-functional Panel· 60 min