🛠 Tech Stack

💼 About This Role

You'll lead enterprise AI Agent implementations from kickoff through rollout, ensuring smooth deployments for clients like Avis and Cash App. You'll design and own the implementation playbook to scale high-quality deployments, working cross-functionally with Sales, Product, and Engineering. This role offers the chance to build a new function from the ground up at a well-funded startup backed by a16z.

🎯 What You'll Do

• Lead enterprise AI Agent implementations from kickoff through rollout
• Design implementation strategies tailored to each customer's goals
• Build and own the Implementation playbook for scalable deployments
• Improve speed and quality by introducing better systems and automation

📋 Requirements

• 4+ years in implementations, consulting, or customer-facing technical roles
• Experience leading complex software or AI implementations with measurable results
• Technical fluency with SaaS platforms, integrations, and APIs
• Strong operational instincts building scalable processes or playbooks

✨ Nice to Have

• Experience deploying AI, automation, or customer service platforms
• Familiarity with Zendesk or Salesforce
• Experience building a new function from the ground up

🎁 Benefits & Perks

• 🏖️ Take what you need vacation policy
• 🩺 Medical, Dental, and Vision benefits for you and family
• 🧬 Fertility and family building benefits through Carrot
• 🍱 Daily lunches and snacks in the office
• 👶 Parental Leave