💼 About This Role

You'll serve as the front line of support for customers and internal teams, accurately managing accounts and handling inquiries via phone and email. You'll play a key role in ensuring smooth operations and customer satisfaction.

🎯 What You'll Do

• Set up and manage customer accounts accurately.
• Respond to customer inquiries via phone, email, and digital platforms.
• Process invoices and handle account reconciliations.
• Support the Route Service team as needed.

📋 Requirements

• High school diploma or GED.
• At least 1 year of B2B customer service or account management experience.
• Professional phone manner and outstanding communication skills.
• Proficiency in Microsoft Office and typing/data entry.

✨ Nice to Have

• Some college or an Associate's degree.
• Bilingual (English/Spanish) skills.
• Basic understanding of accounting clerical or bookkeeping procedures.

🎁 Benefits & Perks

• 💰 Competitive hourly wage ($17-$18 per hour).
• 🗓️ Weekly pay.
• 🏖️ Paid time off and holiday benefits.
• 🏥 Health, dental, and vision insurance.
• 📈 Generous 401k plan with company match.