Tech Stack

Description

You will provide product/service information, process orders, resolve issues, and report to the Customer Service Manager. This role requires attention to detail, strong work ethic, and problem-solving skills. You'll be a vital member of the Customer Service Department with an industry leader.

Requirements

• Strong MS Word and Excel skills
• Organized with ability to prioritize workload
• Effective verbal and written communication
• Ability to read architectural drawings and specifications
• Self-starter with minimal supervision

Responsibilities

• Maintain broad knowledge of clients, products, and services
• Document customer interactions and transactions
• Process phoned, faxed, and emailed quotes and orders accurately
• Data entry of orders for production
• Communicate delivery dates with customers