5h ago

Service Desk Specialist

Kyiv Office

$25k-$35k / yearest.

full-timemid Hybrid

🛠 Tech Stack

💼 About This Role

You'll provide IT support to employees, manage user accounts and access, and handle onboarding/offboarding. Your work will ensure smooth IT operations across cloud platforms and internal tools. You'll also contribute to IT infrastructure and security improvements.

🎯 What You'll Do

  • Provide IT support to employees (remote and on-site)
  • Manage user accounts, permissions, and system access
  • Prepare and configure employee workstations
  • Troubleshoot hardware, software, and system issues

📋 Requirements

  • 2+ years in IT support / Service Desk / system administration
  • Experience with access management and onboarding
  • Experience supporting macOS and Windows
  • Understanding of network basics (DNS, DHCP, VPN, TCP/IP)

✨ Nice to Have

  • Experience with MDM solutions
  • Experience with VPN or LDAP
  • Administration experience in Atlassian, GitHub, AWS

🎁 Benefits & Perks

  • 💰 Competitive EUR salary
  • 🏖️ Unlimited vacation and sick leave
  • 📚 Budget for professional learning
  • 💻 Modern hardware
  • 🏥 Medical insurance
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