5h ago
Service Desk Specialist
Kyiv Office
✨ $25k-$35k / yearest.
full-timemid Hybrid
🛠 Tech Stack
💼 About This Role
You'll provide IT support to employees, manage user accounts and access, and handle onboarding/offboarding. Your work will ensure smooth IT operations across cloud platforms and internal tools. You'll also contribute to IT infrastructure and security improvements.
🎯 What You'll Do
- Provide IT support to employees (remote and on-site)
- Manage user accounts, permissions, and system access
- Prepare and configure employee workstations
- Troubleshoot hardware, software, and system issues
📋 Requirements
- 2+ years in IT support / Service Desk / system administration
- Experience with access management and onboarding
- Experience supporting macOS and Windows
- Understanding of network basics (DNS, DHCP, VPN, TCP/IP)
✨ Nice to Have
- Experience with MDM solutions
- Experience with VPN or LDAP
- Administration experience in Atlassian, GitHub, AWS
🎁 Benefits & Perks
- 💰 Competitive EUR salary
- 🏖️ Unlimited vacation and sick leave
- 📚 Budget for professional learning
- 💻 Modern hardware
- 🏥 Medical insurance
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