🛠 Tech Stack

💼 About This Role

You'll support maintenance and reliability of IT infrastructure in a Network Operations Center environment. You'll monitor system health, troubleshoot issues, and assist with daily operational support for a veteran-owned small business. This role offers 100% remote work and growth in a top-rated workplace.

🎯 What You'll Do

• Monitor system performance and operational health in NOC.
• Troubleshoot hardware, software, and network issues.
• Perform routine system maintenance and patching.
• Document system configurations, incidents, and resolutions.

📋 Requirements

• Bachelor's degree in Computer Science or related field or equivalent experience.
• Active U.S. Secret clearance or Interim DoD Secret clearance.
• Basic proficiency with Windows and Linux operating systems.
• Training or experience with virtualization technologies and monitoring tools.

✨ Nice to Have

• Certifications like CompTIA Network+, Security+, or Azure Administrator.
• Experience in a NOC or service desk environment.
• Familiarity with ITIL practices.

🎁 Benefits & Perks

• 🏖️ Remote work
• 🏆 Best Places to Work honors
• 📈 Growth at Inc. 5000 company

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 1 hour
3. 3Offer· 1 week