🛠 Tech Stack

💼 About This Role

You'll join a growing home services company in Norwalk, CT, handling customer calls and scheduling service appointments. Your core impact will be converting inquiries into booked appointments, ensuring customer satisfaction. You'll work in a fast-paced environment with opportunities for growth and development.

🎯 What You'll Do

• Convert incoming customer calls into booked service and sales appointments.
• Learn and use call scripts to communicate professionally.
• Maintain and update customer database with accurate information.
• Schedule service appointments and communicate with dispatch.

📋 Requirements

• 3+ years work experience in a professional environment.
• Call center experience or customer service experience required.
• Microsoft Office proficiency and computer savvy competence.
• Ability to work Monday through Friday plus overtime.

✨ Nice to Have

• Experience in home services industry.
• Bilingual skills.

🎁 Benefits & Perks

• 🏖️ Paid Time Off (PTO)
• 🏥 Medical, Dental, and Vision Insurance
• 💰 401(k) with Company Match
• 📚 Tuition reimbursement
• 👶 Parental Leave

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Interview· 45 min
3. 3Offer· 1 day