8h ago

Associate Technical Account Manager

Merida, Mexico

$70k-$95k / yearest.

full-timeseniorsoftware

🛠 Tech Stack

💼 About This Role

You'll support VIP clients as a Varicent advisor, maximizing their return on investment through technical guidance and solution optimization. You'll collaborate with a primary TAM to ensure system health and drive customer success. This role offers growth in a leading Sales Performance Management company.

🎯 What You'll Do

  • Monitor health and performance of Varicent solutions for VIP customers.
  • Coach users on Varicent functionality and best practices.
  • Review new features and assess impact on customer environments.
  • Configure Varicent solutions based on documented requirements.

📋 Requirements

  • Advanced SQL skills for data manipulation and querying.
  • 5+ years of experience in IT Consulting or Enterprise Software Implementation.
  • Experience with query-based languages and relational databases.
  • Strong data skills including SQL and Microsoft Excel.

✨ Nice to Have

  • Understanding of Sales Performance Management domain.
  • Hands-on experience with Varicent software products (administering, implementing, supporting).
  • Basic knowledge of system configurations, data models, and integration best practices.

🎁 Benefits & Perks

  • Innovate with purpose on impactful solutions.
  • Collaborate with a diverse and innovative team.
  • Shape the future of revenue optimization.
  • Grow together in a supportive environment.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

  1. 1Recruiter Call· 30 min
  2. 2Technical Interview· 60 min
  3. 3Hiring Manager Interview· 45 min
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