💼 About This Role

You'll own key areas of the customer journey for Coupang Eats Quick Commerce, driving improvements in discovery, ordering, and post-order experience. You'll collaborate with cross-functional teams to deliver high-impact features and optimize conversion and retention.

🎯 What You'll Do

• Identify opportunities to improve conversion and satisfaction in Quick Commerce
• Define product requirements, use cases, and success metrics for full lifecycle
• Use data and A/B testing to inform product decisions and iterate quickly
• Collaborate with engineering, design, data, and business teams for seamless experiences

📋 Requirements

• 3-5 years in product management or related roles
• Experience building and launching customer-facing digital products
• Strong analytical skills with data-driven problem solving
• Business fluency in English

✨ Nice to Have

• Experience in e-commerce, food delivery, or Quick Commerce
• Familiarity with customer journey optimization or personalization
• Experience with experimentation platforms and A/B testing

🎁 Benefits & Perks

• 🏖️ Equal opportunity employer
• 📧 Application via Coupang email required

📨 Hiring Process

Estimated timeline: 3-6 weeks

1. 1Application Review· 1-2 weeks
2. 2Phone Interview· 45 min
3. 3Onsite Interview· 4 hours
4. 4Offer· 1 week