💼 About This Role

You'll join a talent pipeline for customer service roles at a healthcare company. You'll support patients and caregivers through the enrollment and onboarding process. This role offers growth opportunities and a chance to make a meaningful impact in home care.

🎯 What You'll Do

• Connect with individuals seeking home care support
• Educate patients and caregivers on application and enrollment
• Conduct virtual or in-person orientations
• Guide patients and caregivers through the onboarding process

📋 Requirements

• Excellent customer service skills
• Strong verbal and written communication skills
• Ability to manage a high-volume inbound and outbound queue
• Computer proficiency and strong typing skills

✨ Nice to Have

• Experience in healthcare or home care
• Bilingual skills
• Previous call center experience

🎁 Benefits & Perks

• 💰 Competitive compensation
• 🩺 Medical benefits
• 🏦 Retirement plans
• 🛡️ Wellness programs
• 📚 Ongoing learning opportunities

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Application Review· 1-2 weeks
2. 2Phone Screen· 30 min
3. 3Interview· 1 hour